Shipping policy
ORDER PROCESSING
Please allow 1 to 4 business days to process your order. You will receive an email confirmation once your order has been shipped.
FLAT RATE SHIPPING
Orders are generally shipped within 2 to 5 business days.
|
Shipping Option |
Estimated Delivery Time |
Price |
|
Standard Shipping |
3 to 5 business days |
[PRICE] |
|
Free Shipping |
3 to 5 business days |
0 |
INTERNATIONAL SHIPPING
We offer international shipping to all countries, except those experiencing political instability.
|
Region |
Estimated Delivery Time |
|
[MAIN COUNTRIES] |
3 to 5 business days |
|
Other countries |
5 to 15 business days |
⚠️ Customs Duties & Taxes: Import duties and taxes (including VAT) may apply once the shipment reaches your country. These charges are the responsibility of the customer.
REFUNDS, RETURNS, AND EXCHANGES
- No refunds once the order has been shipped.
- Returns are accepted only within 30 days after the product has been received.
- Items must be unused and in their original condition.
- Sale items are non-returnable.
DAMAGED OR DEFECTIVE ITEMS
If your order arrives damaged, please contact us immediately at contact@get-rainova.com with your order number and a photo of the damaged item. Each case will be reviewed individually to find a satisfactory resolution.
