Shipping policy

ORDER PROCESSING

Please allow 1 to 4 business days to process your order. You will receive an email confirmation once your order has been shipped.

FLAT RATE SHIPPING

Orders are generally shipped within 2 to 5 business days.

Shipping Option

Estimated Delivery Time

Price

Standard Shipping

3 to 5 business days

[PRICE]

Free Shipping

3 to 5 business days

0


INTERNATIONAL SHIPPING

We offer international shipping to all countries, except those experiencing political instability.

Region

Estimated Delivery Time

[MAIN COUNTRIES]

3 to 5 business days

Other countries

5 to 15 business days


⚠️ Customs Duties & Taxes: Import duties and taxes (including VAT) may apply once the shipment reaches your country. These charges are the responsibility of the customer.

REFUNDS, RETURNS, AND EXCHANGES

  • No refunds once the order has been shipped.
  • Returns are accepted only within 30 days after the product has been received.
  • Items must be unused and in their original condition.
  • Sale items are non-returnable.

DAMAGED OR DEFECTIVE ITEMS

If your order arrives damaged, please contact us immediately at contact@get-rainova.com with your order number and a photo of the damaged item. Each case will be reviewed individually to find a satisfactory resolution.